Terms of Service - VAMSINFO

1. Introduction

Welcome to VAMSINFO ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of the VAMSINFO website (https://vamsinfo.com/), as well as any products and services offered by VAMSINFO. By accessing our website or purchasing our products and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

2. Products and Services

VAMSINFO offers both new and used computer hardware components and repair services for computers and related equipment. Our inventory includes, but is not limited to, laptop components, RAM, hard drives, motherboards, power buttons, PC cases, keyboards, screens, chargers, speakers, connectors, and fans. We also provide repair and maintenance services for various computer-related issues.

2.1 Product Condition

Products sold by VAMSINFO may be either new or used. The condition of each product will be clearly indicated at the time of sale. Used products have been tested to ensure they are in working condition unless otherwise specified.

2.2 Product Availability

All products displayed on our website are subject to availability. We reserve the right to discontinue any product at any time and to limit quantities of any product we offer.

2.3 Repair Services

Our repair services include diagnosis and repair of computer hardware issues. When you have a problem with your computer, we will either ask you to bring your device to our location or arrange for a technician to visit your location, depending on the nature of the problem and your preference.

3. Ordering and Payment

3.1 Ordering Process

To place an order, you can contact us directly through the contact information provided on our website. No customer account creation is required to place an order.

3.2 Payment Methods

We accept cash on delivery as our payment method. Full payment is required upon delivery of products or completion of repair services.

3.3 Prices

All prices displayed on our website are in Moroccan Dirhams (DH) and include all applicable taxes unless otherwise stated. We reserve the right to change prices at any time without prior notice.

4. Delivery

4.1 Delivery Areas

We offer delivery services within our service area. Please contact us to confirm whether delivery is available to your location.

4.2 Delivery Fees

Delivery services are subject to additional fees, which will be communicated to you before the order is confirmed. Delivery fees may vary based on location, size, and weight of the ordered items.

4.3 Delivery Time

Estimated delivery times will be provided at the time of order. However, these are estimates only and not guaranteed delivery dates. We are not responsible for delays due to unforeseen circumstances or factors outside our control.

5. Warranty and Returns

5.1 Warranty Period

All products sold and services provided by VAMSINFO come with a 15-day warranty from the date of purchase or service completion. This warranty covers manufacturing defects and malfunctions under normal use conditions.

5.2 Warranty Exclusions

The warranty does not cover:

• Damage resulting from misuse, accidents, or improper handling
• Normal wear and tear
• Damage caused by unauthorized repairs or modifications
• Issues arising from software problems or viruses
• Consumable items (such as batteries)
• Products that have had their serial numbers removed or altered

5.3 Return Policy

If you are not satisfied with your purchase or if the product is defective, you may return it within 15 days of purchase. To initiate a return, please contact us using the information provided in Section 9.

5.4 Refund Process

Upon receipt and inspection of the returned item, we will process your refund if the return meets our policy requirements. Refunds will be issued in the same form as the original payment.

6. User Responsibilities

6.1 Accurate Information

You are responsible for providing accurate and complete information when placing orders or requesting services.

6.2 Data Backup

Before submitting any device for repair, you are responsible for backing up all data stored on the device. VAMSINFO is not responsible for any data loss that may occur during the repair process.

6.3 Legal Compliance

You agree to use our products and services in compliance with all applicable laws and regulations.

7. Limitation of Liability

To the maximum extent permitted by law, VAMSINFO shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use or inability to use our products or services
• Any unauthorized access to or use of our servers and/or any personal information stored therein
• Any interruption or cessation of transmission to or from our website
• Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our website

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Morocco, without regard to its conflict of law provisions. Any dispute arising from these Terms shall be resolved exclusively in the courts of Morocco.

9. Contact Information

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website and services after any changes indicates your acceptance of the modified Terms.

11. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect and enforceable.

Last Updated: June 5, 2025